Contact LAADS User Support
For support inquiries related to LAADS Web, please reach us by any of the following methods:
This document provides answers to Frequently-Asked Questions (FAQs) that pertain to MODIS, VIIRS, MAS, and MERIS data and products.
Sending an email will create a ticket in our tracking system.
Responses will occur within two business days.
Hours of operation: 9 a.m. to 4 p.m. Eastern Standard Time, Monday through Friday
Voicemail is available outside of the normal schedule.
Toll-free - US only
Goddard Space Flight Center
8800 Greenbelt Road
Greenbelt, Maryland 20771
Last updated: July 29, 2021