Contact LAADS User Support
For support inquiries related to LAADS Web, please reach us by any of the following methods:
This document provides answers to Frequently-Asked Questions (FAQs) that pertain to MODIS, VIIRS, MAS, and MERIS data and products.
- click "Login"
- click "Post a New Question"
- fill out form and set DAAC to "LAADS"
(also see past LAADS forum questions)
Responses will occur within two business days.
Sending an email will create a ticket in our tracking system.
Responses will occur within two business days.
Hours of operation: 9 a.m. to 4 p.m. Eastern Standard Time, Monday through Friday
Voicemail is available outside of the normal schedule.
Toll-free - US only
Code 619
Goddard Space Flight Center
8800 Greenbelt Road
Greenbelt, Maryland 20771
To receive news from LAADS DAAC direct to your inbox, email laadsdaac-join@lists.nasa.gov with “subscribe” in the subject line.
Last updated: July 29, 2021