Contact LAADS User Support

For support inquiries related to LAADS Web, please reach us by any of the following methods:

FAQs

This document provides answers to Frequently-Asked Questions (FAQs) that pertain to MODIS, VIIRS, MAS, and MERIS data and products.

Email

MODAPSUSO@lists.nasa.gov

When you send an email, it will generate a ticket in our tracking system, and you can expect a response within two business days.

Mail
MODAPS User Services
Code 619
Goddard Space Flight Center
8800 Greenbelt Road
Greenbelt, Maryland 20771

EOSDIS User Forum

forum.earthdata.nasa.gov

  1. click "Login"
  2. click "Post a New Question"
  3. fill out form and set DAAC to "LAADS"

(also see past LAADS forum questions)

Responses will occur within two business days.

 

Subscribe

laadsdaac-join@lists.nasa.gov

To receive news from LAADS DAAC direct to your inbox, email laadsdaac-join@lists.nasa.gov with “subscribe” in the subject line.

Last updated: July 29, 2021