Known Issues in LAADSWeb release 3.0.6

Platform NA
Instrument NA
Source MODAPS, LAADS
Issue alert
Last Updated 2022-12-16 19:55:00
Start 2022-12-15 03:15:00
End 2022-12-20 00:00:00
Description

The LAADS DAAC Web Services and Infrastructure teams have been working these past several months to fix issues with the LAADS DAAC web site and data file streaming service. We recently released LAADSWeb version 3.0.6, which improves response times and data file download reliability. However, please be advised that users have reported issues with this newest LAADSWeb release:

[1] User Guides and related documents are not downloadable
[2] Downloading PostProcess ordered files return "404 File Not Found" (other, non-PostProcessed files download fine)
[3] "Release Orders" button not working in FindData/PastOrders

The LAADS DAAC Web Services and Infrastructure teams are working to resolve these issues. We will update this notice as we implement and deploy solutions. In the meantime, note that:

[1] send an email to our User Support service (MODAPSUSO@lists.nasa.gov) and we will attempt to deliver the requested document by another means.
[2] we recommend not placing any PostProcess orders until this issue is resolved.
[3] orders will get released automatically after they expire (currently after 5 days)resumes.

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