Contact
Questions about MODIS, VIIRS, or LAADS tools? We’re here to help. Choose an option below and we’ll get you the right answer fast.
Ask the Community
Post to the Earthdata Forum and tag your question LAADS. NASA data users and DAAC staff typically respond within two business days. You can also review existing LAADS threads for similar topics.
Email Support
Prefer email? Send us a message and a support ticket will be created. You’ll usually hear back within two business days.
Mailing Address
MODAPS User ServicesCode 619
Goddard Space Flight Center
8800 Greenbelt Road
Greenbelt, MD 20771
FAQs and How‑Tos
Find step‑by‑step guidance for MODIS, VIIRS, MAS, and MERIS products—from data discovery and access to subsetting, formats, and proper citation.
Get Updates
Join the LAADS DAAC mailing list for release notes, planned maintenance, and tips for working with NASA Earth science data. Send an email with “Subscribe” in the subject.